Investigación evaluativa sobre el programa de mediación de conflictos en centros escolares

Authors

Juan Carlos Torrego SeijoSalto de línea Universidad de Alcalá. Escuela Universitaria de Magisterio. Departamento de Didáctica. Alcalá de Henares, España.

Arturo Galán GonzálezSalto de línea Universidad Nacional de Educación a Distancia. Facultad de Educación. Departamento de Métodos de Investigación y Diagnóstico en Educación I (MIDE). Madrid, España

Abstract

Assesment of a mediation programme for conflict resolution in schools in the Community of Madrid

INTRODUCTION. Conflict resolution teams in schools raised from a need to answer, from an educational context, to the problems dealing with discipline,well-being (convivencia) and violence. Recently, conflict resolution structures have become part of the school organizations. Probably, this reason could explain the scarce research on the real impact these programmes have implied in the improvement of school climate and the diminution of conflicts.This paper shows the results from the implementation of mediation teams in twenty four schools in the community of Madrid (Spain) for a four year follow up.Salto de línea METHODOLOGY.The methodology is mainly exploratory and descriptive.We have obtained data which will help redesign future mediation schemes and the development of the programme as a whole. RESULTS. The most relevant results report that 71% of the schools where the programme took place perceive it as a positive tool to improve school climate and conflict resolution. Furthermore, the mediation teams are performing different functions within the school and not only restricted to mediation in specific cases. In fact, they are working towards an improvement of the well-being of schools as a whole. CONCLUSIONS. It seems that the mediation strategies promote a drop of the disciplinary proceedings.

Keywords

Program evaluation of conflict solving in school, conflict mediation, conflict resolution, wellbeing in education, violence in school.