Contact us

Below you will find the contact information for different offices involved in the NALCAP program.

Please choose the appropriate email address for your questions.

General questions - New applicants only

Please contact the Education Office of the Embassy of Spain via email at:

nalcap@educacion.gob.es

Renewals

For all questions regarding renewals in the program, please contact the Ministry of Education of Spain via email at:

auxiliares.extra@educacion.gob.es

Tech support

If you need tech support after having followed all the instructions in the PROFEX handbook, please contact:

profex.soporte@educacion.gob.es

Visas

For questions concerning visas and visa applications, please contact your local Consulate of Spain found under the Applying for a Visa section of our website.

Once you have a regional placement

Please note that once you have received and accepted a placement by your regional education office in a school, all further questions concerning any and all aspects of the program must be sent either to your regional education office in Spain or your school. Keep in mind that many schools may be closed for parts of the summer, especially during the month of August, so it may take your school a while to get back to you.The link below provides contact email addresses for all regional education offices.

Contact Information for Regional Education Offices in Spain

Withdrawals from the program

If you have accepted a placement and are unable to participate in the program due to unforeseeable and extenuating circumstances later on, please email the following contacts as soon as possible:

If you were allocated to a regional education office, please contact them directly (contact info listed above).

If you were allocated to cupo ministerio, please contact renuncias.auxminis@educacion.gob.es

You will also need to contact your assigned school, if you haven't done so already. TIA.